Bicom Systems - VoIP Phone Systems, IP PBX Cloud Services, Softphone, Unified Communications for VoIP Providers, Call Centers, CLEC, ITSP, and Multi-Tenant
Call Center PBX
call center voip pbx software

Our Call Center and Contact Center IP
 PBX Platform is designed to simplify and enhances call management at busy call centers and contact centersCall Center PBX offers features needed for an organization to effectively start and manage inbound or outbound call campaigns. Features include unlimited ACD Queues, unlimited call agents, comprehensive reporting, real time queue statistics, real time queue monitoring, soft phone (optional add-on), gloCOM Call Center softphone, and many more. Download our Call Center
software TODAY:

download call center ip pbx


download call center ip pbx brochure

PDF Brochure
descargar folleto ip pbx

Descargar Folleto
PDF en español


download call center ip pbx presentation

PowerPoint Presentation
descargar presentacion ip pbx

Descargar Presentación
PowerPoint en español


Do you use Open Source products such as Asterisk ?
call center ip pbx queues  
ACD Queues
• Unlimited Agents and Queues
• Queue Strategies
• Call Recording
• Queue Call Back

• Static Member Login

• Powerful Reporting

• PDF/CSV reports
gloCOM Call Center
• VoIP Soft Phone
• Instant Messaging Client
• Agent Panel
• Agent Status & Efficiency
• Agent Operations
• Fax Send/Receive
• Agent Pause Reason Codes
More info
  gloCOM call center for pbx
Each Call Center is Different. How do I choose ?
call center statistics  
Call Center Statistics
• Queues/Agents statistics and real time status
• Inbound/Outbound Graphs
• CSV and PDF Data Export
• Windows, Mac, and Linux Desktop Applications
pbx call centre supervisor panel
call center supervisor wallboard
real time agent monitoring for call centre voip  
Real Time Agent
• Barging
• Listening
• Monitoring
What Kind of Company Do You Want to Start?
Call Recording
• System
• Agent
• Queue
• Instant
  call center call recording
call centre ip pbx custom development  
Custom Development
Per customer request, we develop custom
PBXware features for their specific business needs.
PBXware Integration
PBXware is ready for integration with Outlook, Miscrosoft Exchange, SUGARCRM, Salesforce, Zoho, Bullhorn, Microsoft Dynamics, Zendesk and customer custom CRM or any other proprietary CRM integration using our custom development service.
  sugarcrm, sales force, dynamics, zoho call center app



call center personal account manager  
Personal Account Manager
Our Personal Account Managers will take GREAT care of our customers, provide FREE sales consultancy and to convey some of the experiences gained during several years of work in the telecom industry.
PBXware Desktop & Mobile Application
In order to further enhance PBXware experience and functionality we have specially developed a gloCOM - Unified Communications application for Desktop & Mobile platforms.
  gloCOM call centre edition for ip pbx

View the Call Center Crib Sheet on our blog, read about what others have done with Call Center PBX, or learn about the custom work we can do at your Call Center.

Tie together all of your Call Center communications in a simple interface via gloCOM.

cloud hosted voip call center

Visit our blog to learn about the benefits of a Hosted VoIP solution for Call Centers.


call center  


System Dashboard
Hot Desking
SIP Transports Supported
Supported Hardware
Digital Trunks ISDN PRI
Digital Trunks ISDN BRI
Analog Trunks
Supported Software
Certified Appliances
Release Notes
Screen Shots
Web Interface Screen Shots
On Line Demos

Call Center Desktop Applications




Comprehensive Call Center Statistics and Real Time Monitoring




  Business PBX
  Call Center PBX
  Multi-Tenant PBX
  Astribank Integration
SIP Security
SIP Monitoring
Trade Shows
Cool Feature #11
Presence Panel
Case studies
Click here - SALES Click here - SUPPORT
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