PBXware Business Edition is a business VoIP solution with features required by today's demanding communications needs that all businesses face. In addition to the standard features of all New Generation IPPBXs, Bicom System's Business Edition includes comprehensive enhanced services, telephony applications, system administration, end user applications, customization, reliability, and setup and configuration features in a truly scalable manner.
PBXware supports VoIP and traditional PSTN telephony technologies allowing for legacy integrations. Some of the manufacturers supported are: Aastra, Alcatel, Grandstream, Cisco, Cisco SPA, Denwa, Htek, Panasonic, Linksys, Obihai, Polycom, Sipura, Snom, Yealink, etc.
• Queues/Agents statistics and real time status • VoIP Soft Phone • Instant Messaging Client • Agent Panel • Conference Administration • CRM Integration • Fax Send/Receive • MS Windows / Linux/ OS X / iOS / Android
Comprehensive User Features
Your PBX provides Remote working features and remote access?
Fax Over IP and traditional PSTN faxing allow communication between fax machines connected to a network (Internet) or/and to a traditional phone line. One of the interesting addition in PBXware 4.1 is option to set up a FAX cover page that will be sent out whenever users send faxes using gloCOM.
Call Recording And Barging
Unified Communications
PBXware brings together Voicemail, Instant Messaging Chat, Faxing, SMS (custom work), Online Presence, Call Center Agents, Outlook/MS Exchange Directory etc. creating unified communications, giving our customers extended advantage in every day business life with our Desktop Applications.
LCR Call Routing Support
PBXware Desktop & Mobile Application
In order to further enhance PBXware experience and functionality we have specially developed a gloCOM - Unified Communications application for Desktop & Mobile platforms.